ISO 9. 00. 1 quality manual. What's an ISO 9. 00. Quality Manual? The . So if you do, make sure you choose simple, good templates. There really is no single 'right' format nor contents. Or a retired couple wanting to travel around the country.

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Or someone who uses it for work and visits customers with samples. A single manual could be all that a small business needs. What about online? Fine. We think the best way to understand a 'quality manual' and do it well is to use some good examples.

That's why we use them as a consultant and include them via our DIY ISO 9. What NOT to do. Use a structure based on the clause numbers of the Standard (so it only makes sense to a quality- nerd or auditor)Make it very long and complicated Make it as big, heavy and thick as you possibly can so it's 'got absolutely everything' in it. Use lots of complicated words, eg: Product Realisation, Contract Review, Management Review, Nonconformance, Corrective Action, Deployment of Objectives and so on (erk) Avoid using any ordinary words and terms people are used to Don't worry about what it looks like, in fact make it very ugly and unfriendly. Fill every page with lots and lots and lots of text and numbers like 1. Have lots of heavy black boxes on every page for DOCUMENT CONTROL INFORMATION THAT SHOUTS AT YOU (and also keeps someone busy filling in all those Heavy Black Boxes) Use lots and lots of numbering and cross- referencing: per 3. Example of 'by the numbers' quality manual.

Seen any like that? Those are typical horrible ones that proliferated with the old (1. Standard and are still around today. But do sit down and take a deep breath first. Do avoid all these traps. And who needs a manual, let alone a shelf of manuals, that cost heaps to produce, but just sit and gathers dust?

ISO 9001:2000 specifies requirements for a quality management system where an organization.

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